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Cookie Policy

Cookie Policy

Cookie Policy 

a. What are Cookies? Cookies are small text files that are placed on your device when you use the Website. stopmycraving’s use of cookies is detailed below. Session cookies enable you to move from page to page within the Website and any information you enter will be remembered but is deleted when you close the Website or after a short period of time. Persistent cookies allow us to remember your preferences and settings when you use the Website in the future. 

b. Disabling Cookies: The use of the cookies described above improves the functionality of the Website and your experience of using them. If you do not want these cookies to be served on your device, you are able to disable them by changing the settings within the Website, or on your device. Please note that if you do decide to disable cookies you may not be able to access some of the Website, and some of the features of the Website may not function properly. 

c. Third Party Cookies: Third Party advertisers may place or read cookies on your browser or device in the Website. This Policy is applicable only to the use of cookies by stopmycraving and does not cover the use of cookies by any third parties (including advertisers or social media companies). 

d. More information: To find out more about how cookies work, how to manage and delete them and to see which ones have been set please visit or

Cookie Type   


Further Information

Performance Cookies

stopmycraving uses persistent cookies and session cookies to, for example, assist in the navigation around the Website, to enhance your use of the Website and to support graphic and video features.

Google Analytics

stopmycraving uses Google Analytics cookies to collect information about how visitors use the Website, which stopmycraving uses in turn to help improve its services. These cookies collect information in an anonymous form, including the number of Website users, where users are located when using the Website and the parts of the Website they visit.

Google Privacy Overview

VWO Cookies

This is the tool stopmycraving uses for analysis and user behaviour. It is similar to Google Analytics above.

VWO cookie overview

Zopim cookies

This is the tool stopmycraving uses for online chat, which also has cookies on the Website.

The live chat widget sets the following cookies:

  1. __zlcid to store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session, and
  2. __zprivacy to store the user's preference to disable Live Chat, and cease using cookies. The __zprivacy cookie is stored across visits.

Zopim overview

Other Cookies

stopmycraving uses cookies to collect information about how you use the Website including information such as how much time you spend on particular sections of the Website, how often you use the Website, what you do, what you view and how difficult you find our Website to use. Such cookies also help stopmycraving to analyse and make predictions about its users as a whole – for example, what demographics they are from and what other products they prefer. 

More specifically these cookies are detailed below:

CART The association with your shopping cart.

CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.

COMPARE The items that you have in the Compare Products list.

CURRENCY Your preferred currency.

CUSTOMER An encrypted version of your customer id with the store.

CUSTOMER_AUTH An indicator if you are currently logged into the store.

CUSTOMER_INFO An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS Stores the Customer Segment

ID EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.

FRONTEND Your session ID on the server.

GUEST-VIEW Allows guests to edit their orders.

LAST_CATEGORY The last category you visited.

LAST_PRODUCT The most recent product you have viewed.

NEWMESSAGE Indicates whether a new message has been received.

NO_CACHE Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.

POLL The ID of any polls you have recently voted in.

POLLN Information on what polls you have voted on.

RECENTLYCOMPARED The items that you have recently compared. STF Information on products you have emailed to friends.

STORE The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is allowed to use cookies.

VIEWED_PRODUCT_IDS The products that you have recently viewed.

WISHLIST An encrypted list of products added to your Wishlist.

WISHLIST_CNT The number of items in your Wishlist.

Traffic Log Cookies

stopmycraving uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. stopmycraving only uses this information for statistical analysis purposes and then the data is removed from the system.